Safer Buildings Coalition Support

Welcome to the Safer Buildings Coalition Support page.

Need help with your Safer Buildings Coalition account or have questions about your membership? Please review our Frequently Asked Questions below. If you require additional assistance, you can open a support ticket at the bottom of the page.

FREQUENTLY ASKED QUESTIONS

Your questions may already have been answered. Please review these answers to some of the most common questions and issues.

Q: I forgot my password.
A: Please click on the "Forgot your password" link on the login page and enter the email address affiliated with your account. We will send you an email message with a link to reset your password.

Q: Forgot my user name
A: Please click on the "Forgot your username" link on the login page and enter the email address affiliated with your account. We will send you an email that contains your user name for the account. 

Q: How can I change my password?
A: To change your Safer Buildings account password, log in to your account by clicking "Member Login" at the top of the page. Next click on "Go to My Profile" in the quick links menu on the right. Then use the "My Profile" Menu at the top and select "Change Password.”

Q: How do I change my logo on the Member Showcase?
A: In order to change your logo, please OPEN A SUPPORT TICKET (for the title of the ticket please use "Logo Update/Company Name") and attach the new version, and we will upload it to your account.

Q: How do I manage my Safer Buildings Coalition account?
A: Please watch this video, which will show you how to use and manage key parts of your account.

 

Q: How do I find information about SBC events?
A: Please visit https://www.saferbuildings.org/events for information about future Safer Buildings Coalition events.

Q: How do I subscribe to the Safer Buildings Coalition newsletter.
A: Please click on the "SUBSCRIBE" link in the upper-right corner of the Safer Buildings Coalition website and enter your email address.

Q: How can I get help?
A: Please click on this link to open a support ticket.

If you need additional support. Please click on the button below to open a support ticket.